If you’re dealing with frequent disconnections, poor speed, or configuration problems on your PTCL internet, it may be time to reset your router. Understanding how to reset your PTCL internet router can be a quick fix that restores your connection to normal and ensures smooth browsing.
Resetting your router helps eliminate outdated settings or errors that may be causing issues. Whether you opt for a soft reset through the admin panel or a hard reset using the physical button, the process is relatively straightforward.
When Should You Reset Your Router?
Here are a few signs that signal the need for a reset:
- Slow internet speeds
- Constant disconnections
- Inability to access certain websites
- Forgotten router credentials
- Failed configuration changes
Knowing how to reset your PTCL internet router will equip you to handle all these problems efficiently.
Two Main Ways to Reset a PTCL Router
1. Soft Reset via Admin Panel
Step-by-Step Process:
- Connect to the PTCL WiFi network on your computer or mobile device.
- Open any browser and go to
192.168.1.1 (or try 192.168.10.1 if that doesn’t work).
- Enter your router’s login credentials (usually written on the back of your router).
- After logging in, navigate to the settings area (often under Advanced Setup).
- From there, access the WAN settings, remove existing configurations, and re-enter your internet username and password.
- Apply the settings and allow the router to reboot.
This method will refresh your connection without losing all your settings.
2. Hard Reset via Reset Button
If you can’t access the admin panel or have forgotten your credentials, here’s how to reset your PTCL internet router physically:
- Locate the reset button on the back of your router.
- Using a paperclip or pen, press and hold the button for about 10-15 seconds until the lights blink or turn red.
- Release the button and wait a few minutes while the router resets and reboots.
Note: This will restore your router to factory settings, so you will need to set up your internet configuration again afterward.
What to Do After a Reset
After learning how to reset your PTCL internet router, make sure to:
- Reconfigure your PTCL broadband settings.
- Update your WiFi name and password.
- Reconnect your devices to the newly configured network.
Want to know how to change the PTCL WiFi password after resetting your router? Follow this step-by-step guide to secure your network properly.
Final Thoughts
Knowing how to reset your PTCL internet router can save you from unnecessary service calls and hours of troubleshooting. Whether you’re facing technical glitches or need to start fresh, both the soft and hard reset methods are reliable solutions. Just make sure to reconfigure your router properly afterward to restore full internet access and secure your home network.
For more support, always feel free to contact PTCL’s customer care for help with login credentials or service issues.
